The Land Transport Authority (LTA) in Singapore said on June 12 that technical problems prevented bus arrival timings from displaying on the MyTransport app and other platforms, including Singabus, Bus Uncle (Telegram), and the New MRT website [1, 2]. Despite the display issues, the LTA confirmed that actual bus services were running as scheduled and were unaffected by the problem [1, 2].
At 12:30 p.m. on June 12, the LTA posted a notification apologizing for the inconvenience and assured the public they were working to fix the issue promptly. The agency thanked commuters for their patience during the disruption, saying, "We apologize for the inconvenience caused and are working to resolve the issue. Thank you for the patience of commuters," according to their official statement [2].
This is not the first time the bus arrival timing system has faced problems this year. On April 18, a fiber network fault caused a disruption in the timing display system, leading to inaccurate information for commuters [2]. Earlier in January, the system also experienced issues that resulted in incorrect arrival times being shown on various platforms [2].
The recurrence highlights ongoing technical challenges in the infrastructure supporting real-time public transport data. The LTA has not provided a specific timeline for fully restoring normal operation of the bus arrival displays but indicated efforts to resolve the fault remain ongoing [1, 2]. Commuters are advised to refer to alternative sources or plan for slight delays until the system is fully restored.
