Players of Forza Horizon 6 have reported issues resulting in the loss or reset of their save game progress, a problem noted since at least September 1, 2026 [1, 2]. Playground Games, the developer, and the Forza support team are actively investigating the issue and have begun rolling out fixes this month [2].
The Forza support team urges affected players to immediately open a ticket on the Forza Support website on the same day the save loss occurs and to avoid starting new game sessions or creating new save files until the support ticket has been reviewed [1, 2]. This is to prevent overriding recoverable data.
Certain vehicles have been suspected by the player community to be linked to the save loss problem. These include the 1993 Schuppan 962CR, 2003 Ford F-150 SVT Lightning, 1988 Lamborghini Countach LP5000QV, 1957 Chevrolet Bel Air, and 2020 Wuling Sunshine S Forza Edition [1]. The connection remains unofficial but has drawn attention within player discussions.
Xbox Series X|S players are advised to disable the Quick Resume feature for Forza Horizon 6. This step is recommended to help prevent save issues related to the game’s state being improperly preserved or restored [1].
Furthermore, players should ensure they remain online and allow adequate time for cloud synchronization before quitting the game or powering off their device. Failure to do this may cause save progress to revert or be lost entirely [1, 2].
For PC users, ensuring the Microsoft Gaming Services app is updated to version 37.114.10001.0 or higher is part of the troubleshooting guidance issued by support [2]. Keeping this software current is a necessary step in the fix rollout.
Playground Games is actively investigating the root causes of the save game loss and is working on patches to resolve the issue [2]. Meanwhile, players are recommended to follow the support steps carefully to avoid further data loss.
Support tickets and the corresponding troubleshooting guidance remain the primary recourse for affected players as of early September 2026.
